Loading the page
Respostas diretas sobre reservas, anúncios, provas e pagamentos — e uma pessoa do outro lado quando os guias não são suficientes.
Instant booking versus offers, when you are charged, how the platform holds your money, cancellations and refunds.
Read the booking guideGetting a space onto the marketplace: specs and photos, prices and booking modes, availability, and what approval checks.
Go to your listingsCreative deadlines, going live, what evidence each format requires, the seven-day review window and claims.
Read the proof guideTrading space for space: proposals, counters, how both payments are held, and how each side's payout releases.
How swaps workWhen your money releases, how the seller commission is deducted, payout statements and the payout cycle.
See how pricing worksYour profile, team members and roles, languages and currencies, notifications and closing an account.
Open your dashboardAbrir um pedido — tudo fica registado, anexado à encomenda correspondente e respondido por uma pessoa num dia útil. Não existe número de telefone, propositadamente: uma chamada evapora-se, um pedido mantém a prova.